Shopping Process
1. Before making your first purchase, we recommend registering as a member on the website. Once you become a member, you can view your order history, points, and tracking status on the site.2. If you have successfully registered, please login to your account before shopping to earn points during your purchase.3. If you are using other payment methods, please transfer the payment within 3 days according to the account details we provide after placing your order; otherwise, the order will be automatically cancelled without further notice.4. After completing the payment, please contact our customer service and provide proof of payment. If you do not contact our customer service, your order may be delayed or cancelled.5. Once the order is confirmed, the system will send a confirmation email.
Payment Methods
We accept the following payment methods for order fees:§ Online Credit Card (Visa / MasterCard / JCB /Diners Club / UnionPay)§ PAYME (Please pay within 3 days)§ Faster Payment System (FPS) (Please pay within 3days)§ PAYPAL§ Mobile Payment (Octopus / AlipayHK / WeChat Pay/ Apple Pay / Google Pay)
*Note:
§ All products are settled in Hong Kong dollars(HK$).§ All orders require immediate full payment online, including pre-order items.§ All successfully paid transactions will receive a confirmation email from FEELINGPRETTIE within 12 hours.§ If you use an overseas credit card to shop from your location, the bank may charge you additional fees based on the currency exchange rate in your area. You are responsible for these additional fees.
If you have any questions about your order, products, or the website, please refer to the FAQ.